Refund policy

Returns & exchanges:
⁜ We gladly accept cancellations
⁜ Request a cancellation within 24 hours of purchase
⁜ We don't accept custom orders returns or exchanges, But please contact me if you have any problems with your order.

We only accept returns for defective items.
If your product arrives damaged or defective, you must report the issue immediately upon delivery.
Please contact us at [craftivaart@gmail.com] with photos and details of the damage on the same day of receipt.
Return shipping costs for defective items will be covered by us.
Returns requested after the delivery date will not be accepted.

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