Frequently Asker Questions

Check most frequently asked questions here
Shipping and Delivery Review and Shopping Experience Custom Size and Material
Shipping and Delivery
Do you Accept Delivery?
We provide shipping and curbside pick up.
Upon placing an order, how long does it take to receive it?
Our lead time is 5-7 days for production. According to the shipping company's schedule and circumstances 3-4 days for transit shipping.

International shipping normally takes 4-8 days. 

Review and Shopping Experience
What is your approach to customer questions, satisfaction and reviews?
We greatly esteem your relationship with Craftivaart !

We will mark all of Your concerns and requests as complete!

Feel free to contact us in case of any assistance. we would be glad to assist you.

How does submitting a positive review help your business?
We appreciate you taking the time to submit a positive review of your shopping experience. However, since the majority of the user comments for our products are 5 stars, your  less than 5 stars review will significantly lower our overall rating. Therefore, we would appreciate it if you choose 5 stars when you are satisfied with our products and if you have any problems or dissatisfactions, before submiting your review please give us the opportunity to meet your expectations . Thanks for your support.
Custom Size and Material
Do you accept custom orders?
Yes we accept all custom orders.

For custom orders, please use the QUESTIONS & ANSWERS form at the bottom of each product page or contact craftivaart@gmail.com

For panels, what is the lightest material you can use?
 The lightest material would be walnut.
What is the maximum size of the panels and room dividers you manufacture? How do I order larger than your maximum size?
1. The biggest panel that we can manufacture and use for room dividers is 96"(H) x 48"(W)

Option 1- We can make more than one panel  and make grooves and tongues on the sides so that the panels can be joined together.



Option 2- We can make some smaller panels and Hinged them together so they can be free-standing.
For custom orders, please use the QUESTIONS & ANSWERS
form at the bottom of each product page or contact 
craftivaart@gmail.com
How do I place a custom order? 
For custom orders, please use the QUESTIONS & ANSWERS
 form at the bottom of each product page or contact 
craftivaart@gmail.com

1. Send us the exact #dimensions, pattern and material

2. Once you submitted your order, we will send you a #Proof Drawing within 72 hours for you to confirm.
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